Define segment tags

A ‘business segment’ tag can be applied to any object. The available values are set using an admin tool and this should be done when you first start using trac.

Note

Tenant Admins define the segments that can be assigned to objects in the tenant.

Initial set-up

On the main menu or homepage, select ‘Define business segments’.

trac admin menu with Define business segments selected

Click on ‘Edit’ and then the ‘click here’ link.

trac business segments page with Edit and click here options

The first step is to define groups and elements. This example uses Division and Portfolio, but you can use up to four levels.

Click the plus sign to activate the group, then name it and define the valid elements.

trac business segment groups showing Division and Portfolio levels

Once the groups are defined, specify the valid element combinations - the ‘hierarchy’.

trac business segment hierarchy showing valid element combinations

This example has four combinations but you can create much more complex hierarchies.

Once you have built the hierarchy click save and confirm.

trac business segment hierarchy save confirmation

These business segments are now available as tags to assign to objects in the tenant.

Editing segments

You can edit the segment hierarchy at any point.

The first steps are the same as the initial set-up. Once you click ‘Edit’ you will see the page as per the last save.

trac business segments edit screen showing the saved hierarchy

If you delete a group element, all rows in the hierarchy containing that element are deleted. This doesn’t update tagged objects it just means the tag can’t be assigned anymore.

Adding an element to a group makes it appear in the drop-down. You can create new rows using that element.

trac business segments screen adding a new element to a group

If you add a new group, you will have the option to assign elements from that group to all rows in the hierarchy. You may also want to add new rows to capture the new valid combinations.

trac business segments screen assigning a new group to hierarchy rows

Once you click save, the new hierarchy will be available.

Note

You are updating the hierarchy. If new groups or elements are added but not used, the hierarchy is unchanged so the ‘Save’ option will not be available.